Testimonials


hi,

we have just been looking at ur doors and found the one we wanted, it looks good and in a few weeks time when we are ready 4 it 2 have it delivered as we just cant wait 2 get it, we are also glad we found u on the internet and will tell our friends about this and how good it was when i rang u 2 discuss it, the person on the other end was lovely and gave me all the  help i needed, if i want anymore i will always come back 2 u as u sound a very good firm tys again and hear from us 2 buy it in afew weeks time when we are ready 4 it.

regards

Mr Hill

 

Door arrived today as promised – thank you very much, you are the only company we have dealt with to keep your word on prompt delivery.

Mr McCall

  hi,

we have just been looking at ur doors and found the one we wanted, it looks good and in a few weeks time when we are ready 4 it 2 have it delivered as we just cant wait 2 get it, we are also glad we found u on the internet and will tell our friends about this and how good it was when i rang u 2 discuss it, the person on the other end was lovely and gave me all the  help i needed, if i want anymore i will always come back 2 u as u sound a very good firm tys again and hear from us 2 buy it in afew weeks time when we are ready 4 it.

regards

Mr Hill

thank you. All your help is greatly appreciated.

Just want to thank you for all your assistance and your response.  I understand from my wife that you have located and delivered the door and frame on Friday - so many thanks for this service - very much appreciated.  Very impressed by the 'extra mile' you have gone - now a very satisfied customer!
 
Regards
 
John

Thanks for this. Door was delivered safely, we are very pleased with it. Good door at a good price.

Mr Flack

Mrs Mexx

I just wanted to say thanks for the prompt processing and delivery of the door that we ordered from you.

 It arrived quickly and in perfect condition.  We're really pleased with the quality and service that we've received from you and would not hesitate to order again if we need another door in the future.

Kind regards,

Simon

 

Excellent Service with prompt delivery.  many thanks

Mr Wright, (Hampshire)

 

would like to say thanks very much for such a good service doors good quality, delivery on time my door fitted very impressed.

Mrs Heath (Glasgow)

 

Dear Sirs
Thank you very much, arrived this morning, excellent service, thank you.

Mr Foster, (Essex)

Just wanted you to know that the doors arrived perfectly and for a company picked randomly on the Internet I thought your customer care and service was superb. Even our builder wanted to know where we got the product. Thank you and we will recommend you.

Mrs Jenkins, (Somerset)

 

We ordered 9 internal doors and hinges from Savoy Timber and they were fantastic. The service was very quick and delivery turned up on time. The doors are now hung and varnished and look brilliant.

Thanks again,

Nadia (Hertfordshire)

 

Thank you so much for sorting out our door, it came today and they are all installed now and look fab.  Many thanks for your excellent service and quality of doors.  We have already had a neighbour come and ask where we got them from so I will pass on your name to him.  Sourcing the doors off the shelf in the size we ordered is neigh on impossible and the first door we got we had to have cut down from B & Q.  I think if you did a mail shot on our estate you might get a few orders!

 Thank you once again. Regards

Mr & Mrs Ellis (Hampshire)

Hi there,
 I discovered Savoy Timber about a month ago through your radio advertising, 97.4 FM I think, and your website, in my search to match up some 20-year old onyx kitchen worktops. Not only could I match them up, but cut to size and lots of accessories to meet my requirements. An absolute goldmine. Not only that, but at very good prices too. But to top that was the friendliness of the staff I met at your Wigan branch.
 I would just like to say thank you to all the staff there,  they could not have been more helpful and courteous. Perhaps you could pass on my compliments. A job extremely well done.
 Thank you once more.
 Paul Hoskins. (Westhoughton).

 

I thought I would contact you to thank you for the great service I have received. I placed an order online on Sunday and took delivery on Wednesday, the whole process was quick and easy and your staff were very polite and helpful despite me being hard to contact. I would also like to comment on the price, I did shop around quite a bit and your quote was by far the cheapest.
 I have another order to place about twice the size of the last one, but due to a new addition to the family causing budget restrictions it will have to wait till next month but I will certainly be using you for all my DIY supplies from now on.
 Thanks, again,
 Bernard Anderson.


Thank you for all the good service you have provided us with over the last twenty years. Your staff have given useful help and advice and when needed you have provided an excellent delivery service.
The stocks and materials available from your stores are truly amazing from a small piece of timber right through to top class decorative doors.
We have traded with you now over twenty years and you are certainly one of our main suppliers. May our business relationship carry on for another twenty years.
Best Wishes for the future.
Martin Howarth (Able Installations).
(Wigan)


Savoy timber was really helpful, very understanding for my individual needs. Found the staff very polite and helpful, I would not hesitate to use this company again in the future. Thank you.
Kind regards,
Paul Slepko.
(Notts)


I am writing to thank you for the excellent service I have received from Savoy Timber and , in particular, from your salesman Ian, who patiently guided and advised me in my purchase of a range of doors.

As an internet customer living at some distance from your stores, I was attracted to your website by the highly competitive prices and your wide range of products.  In seeking clarification on a number of issues by email and phone,  Ian’s cheerful determination to help extended well beyond any service I have received elsewhere.  He helped me to arrive at an informed decision on my purchases  by sending me additional images of the doors I was interested in,  describing features I could not easily determine over the internet, and guided me on sizing, fitting and finishing.  Moreover, he worked especially hard to ensure that the goods would be delivered on a day convenient to me.  Ian’s help has been immeasurably valuable and I truly appreciate the personal service I have received.

This has been an altogether pleasurable shopping experience and I will certainly return to Savoy Timber in the future.
Yours sincerely,
Jayne Richards,
(Croydon).


Dear sir or madam,
I visited your Blackpool store on Saturday 21st February 2009 and I am writing this e- mail to congratulate you on your staffs customer service.
The day before I visited one of your rivals timber stores and got fobbed off they did not want to know me.
The member of staff that helped me was fantastic he not only found me the timber I required but when i mentioned it was to thick he took it to the planer and cut it to the right thickness for me nothing was to much trouble.
I dont know his name but in this day and age where there are bad reveiws of staff I wanted to give you positive feedback on your staff.
I will in future now only use your store for my timber needs.
Once again thank you to your staff member for all the help he gave me.
 Regards,
  Mr Myers.
(Blackpool)

Hi,

Door arrived today as promised – thank you very much, you are the only company we have dealt with to keep your word on prompt delivery. Only down side was driver didn’t call in advance and had to leave it with a neighbour but still it’s here.

Regards

Mr McCall

 

 The two BiFold Doors under the above order were received today.
Many Thanks for a very fast delivery. Much appreciated.

 Regards

Mr Cutler

Hi,
 
I would like to thank you for the excellent help I received today when I came to buy a stable door from Wigan. The gentleman, sorry didn't get his name, that helped me, was very thorough and reassuring even though this is the forth stable door that I have bought and fitted. Also thanks to Donna on the trade counter who was extremely efficient and made it a pleasure to pay.
 
This sort of service supports the reason that Savoy Timber is my first choice - Always!
 
Thanks again
 
Keith Whitham


Doors received today.  Delighted with them. Thank you.
  Margaret Johnson